Support
Help with an account, a bank connection, a statement, or an export. Pro Plus subscribers get a 2-hour response target.
Email us. A person reads it.
StatementsReady runs support by email. Write to the address that fits your question below, include the email you signed up with, and you will hear back from someone who uses the product. Pro Plus subscribers get a 2-hour response target.
Include your account emailNever send passwords or full account numbers
One address
per question.
Pick the closest one. If you are not sure, support forwards it.
Billing
Receipts, refunds, plan changes, and anything on your card statement.
Sales and partnerships
Lenders, brokers, accountants, and press. Tell us what you have in mind.
Security
Found a vulnerability? Send the details here first, and we reply within 48 hours.
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Common questions.
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Get in touch
How secure is my financial data?
Your statement is stored encrypted with AES-256 on AWS, with a second layer of encryption on Social Security and account numbers. Bank connections are read-only through Plaid, and you can delete your account from settings. The security page lists every control.
Can I cancel any time?
Yes. Cancel a subscription from your account settings. There is no contract and no call to schedule. Your statements stay until you delete them.
Do you offer enterprise or team plans?
Not today. The plans are Single, Pro, and Pro Plus, and the prices are on the homepage. If you need many seats or a lender-specific setup, email sales@statementsready.com and say how many people are involved.
Which banks do you support?
Thousands of US banks, credit unions, and brokerages connect through Plaid, including the large national banks and most regional ones. Anything Plaid cannot reach can be entered by hand.
Is there a free trial?
Yes. Every new account gets 7 days free with no credit card. The trial includes 1 bank connection, 1 statement, and 1 export, which carries a watermark until you pick a plan.
Start your statement.
Free for 7 days. No credit card.